Emergency call-outs
Burst pipe, no water or a leak through the ceiling. A real person answers and an engineer is on the way.
- Usually with you within the hour
- Same price at 3am as 3pm
Local engineers covering all of Sheffield. A clear fixed price before we pick up a spanner, and for emergencies we're usually at your door within the hour.
Free and no obligation. We'll ring you back within 30 minutes with a fixed price.
No spam, no sales calls. Just your quote.
One of our team will call you within 30 minutes with a fixed price. Keep your phone handy.
Water coming through the ceiling?
Call 0114 496 0321
Six things we do every single day. Every price is fixed and includes VAT, so the number we quote is the number you pay.
Burst pipe, no water or a leak through the ceiling. A real person answers and an engineer is on the way.
A-rated combi and system boilers fitted in a day or two, with up to 10 years' manufacturer warranty.
An annual service keeps your warranty valid and your bills down. Repairs on all major boiler makes.
From a new suite to a full walk-in shower room. We handle plumbing, tiling and electrics with one team.
Hidden leaks found with thermal cameras and acoustic kit, so we don't rip up floors to go looking.
Sinks, toilets, showers and outside drains cleared with high-pressure jetting and CCTV surveys.
No vague estimates, no "we'll see when we get there". Here's exactly what happens when you get in touch.
Call us or fill in the quote form. Send a photo if you can, it helps us bring the right parts first time.
We tell you the full cost before any work starts. If it changes, we ask you first. You're never surprised by the bill.
Your engineer does the job, tidies up and talks you through it. All our work is covered for 12 months.
Most jobs touch more than one thing. Because we do heating, plumbing and drainage ourselves, you're not ringing round three firms to get one problem fixed.
Installs, repairs, servicing and smart thermostats that actually save you money.
Powerflushing, balancing and new radiators so every room heats up evenly.
Dripping taps to full refits, plus low-pressure showers made properly powerful.
Blockages cleared, CCTV surveys and repairs to cracked or root-damaged drains.
Every install includes a free home survey, removal of your old boiler, a system flush and a magnetic filter to protect your new one. No hidden extras.
Replacing an old combi in the same spot. Perfect for flats and smaller homes.
Fixed price, fitted, including VAT
Bigger output for 2 to 4 bedroom homes with one or two bathrooms.
Fixed price, fitted, including VAT
Get rid of the hot water tank and loft tanks, and win back a whole cupboard.
Fixed price, fitted, including VAT
Not sure which you need? We'll tell you honestly at the survey, even if the answer is "keep your old one going".
Our engineers live in the areas they cover, so there's always someone nearby. Most emergency jobs in these areas are reached in under an hour.
Just outside these areas? Give us a ring. We regularly work in Barnsley, Chesterfield and the Hope Valley too.
We ask every customer for honest feedback once the job's done. Here are three from the last month.
"Our boiler died on a Sunday night in January with a newborn in the house. Dan was with us by nine, had it running in forty minutes and charged exactly what they'd quoted on the phone. Can't thank them enough."Emergency boiler repair
"New combi fitted and moved into the loft cupboard, and we got rid of the old tank too. Dust sheets everywhere, left the place spotless, and they showed us how to use the thermostat app before they went."System to combi conversion
"Outside drain backed up and flooding the yard. Rang at 8am and it was cleared by lunchtime. Priya sent the camera footage so we could see the tree root causing it. No fuss, fair price, brilliant."Blocked drain
Straight answers, no small print. If yours isn't here, ask us. We're happy to help even if it's something you can fix yourself.
Still stuck? Talk to a real plumber, not a call centre.
0114 496 0321Really. You only pay for the work we agree to do. For emergencies the first hour is £79, which includes getting to you. If we can't fix it, or you decide not to go ahead after we've given you a price, you won't pay anything.
For most Sheffield postcodes we're with you in under an hour, and often much sooner. We'll give you a realistic arrival time on the phone and text you when your engineer is on the way, with their name and photo.
Yes. Every engineer who works on gas appliances is registered for that work and carries their ID card, so please ask to see it. All our team are DBS-checked, and we hold £5 million public liability insurance.
Our fitted prices start at £1,695 for a straight combi swap. Moving the boiler or converting from a system with a hot water tank costs more. We'll survey your home for free and give you a fixed price in writing, usually the same day.
If anything we've fitted or repaired goes wrong within 12 months because of our workmanship, we'll come back and put it right free of charge. Parts are also covered by the manufacturer's own warranty, which for new boilers runs for up to 10 years.
By card on the day, contactless or bank transfer. For boiler installs and bathrooms we take a 20% deposit to order your parts, and the rest when the job's finished and you're happy with it.
Yes, we look after more than 300 rental properties across Sheffield. We can hold keys, arrange access with tenants directly and send gas safety certificates and invoices straight to you or your agent.
Turn off your stopcock if you can, then call us. A Sheffield engineer will be on the way, day or night, with no call-out fee.
0114 496 0321Answered by our own team, 24 hours a day